Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

The most amazing team

Posted By L18

"The most amazing team"

About: Borders General Hospital / Theatres Borders General Hospital / Trauma & orthopaedics (Ward 9)

(as a service user),

Despite the long wait to have this done I am eternally grateful for the amazing care I received from my admission until discharge.

The anaesthetic team and theatre staff were so great, calming, caring and fabulous for getting my spinal sites despite the difficulty. 

Ward 9 staff were absolutely fabulous from the domestics, porters, nurses, students, physio. 

They were attentive, caring and I can honestly say they were the most amazing team. They made me proud to work in the NHS. 

I now will be less apprehensive when I return for my other knee. Thank you so much

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Amanda Harrison, AHP Service Lead Physiotherapy Services, Physiotherapy, NHS Borders 11 months ago
Amanda Harrison
AHP Service Lead Physiotherapy Services, Physiotherapy,
NHS Borders

I am responsible for managing and supporting all the physiotherapy teams within NHS Borders, including community teams and inpatient teams.

Submitted on 25/11/2024 at 10:15
Published on Care Opinion at 10:15

Hello L18, thank you so much for taking the time to feedback to us about the positive experience that you had for your Knee surgery.

We work hard as an integrated team to ensure that all challenges can be overcome, and it is great to receive this recognition across all services involved in your admission.

Its great to hear that you are less apprehensive about your next knee surgery, and we look forward to supporting you when that time comes around.

We wish you a continued speedy recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k