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"I have never come across a nicer team in all my life"

About: Daisy Hill Hospital / Elective Overnight Stay Centre/Gynaecology Ward (Level 3 South) Daisy Hill Hospital / Theatres/Recovery

(as a service user),

I got my gallbladder removed via keyhole surgery in mid-November 2024 in daisy hill.

The care was absolutely amazing both in the elective ward, in theatres and recovery. I have never come across a nicer team in all my life.

Big shout out to Mel the nurse, Simone the healthcare assistant and Melissa the student nurse who looked after me before, during and after my surgery. There were many other names and faces of staff who I would like to thank as they were all simply amazing.

Thank you to the Theatre team who kept the atmosphere friendly and light and who did an absolutely terrific job and to Mr McArdle and Sarah from general surgery who couldn’t have been nicer.

To my two anaesthetists thank you from the bottom of my heart. You are all angels thank you all so much.

I will not hesitate to attend Daisy hill again when in need of any care in the future, in fact I may be opting for it. Keep up the great work guys! 

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Responses

Response from Linda Kelly, Clinical Sister, Theatres & recovery, Daisy Hill Hospital, Surgery and Clinical Services Directorate, Southern Health & Social Care Trust 12 months ago
Linda Kelly
Clinical Sister, Theatres & recovery, Daisy Hill Hospital, Surgery and Clinical Services Directorate,
Southern Health & Social Care Trust
Submitted on 18/11/2024 at 16:35
Published on Care Opinion at 16:36


Thank you for taking the time to give us this wonderful feedback for Daisy Hill Theatres and Recovery. We are delighted you've had such a positive experience and hope you are recovering well from your surgery. I will pass on your lovely words and thanks to the all the team!

kind regards,

Linda Kelly

Clinical Sister, Theatres and Recovery

Daisy Hill Hospital.

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Response from Natalie Matthews, Ward Manager, Elective Overnight Stay Centre & Gynaecology Ward, Daisy Hill Hospital, Surgery and Clinical Services Directorate, Southern Health & Social Care Trust 12 months ago
Natalie Matthews
Ward Manager, Elective Overnight Stay Centre & Gynaecology Ward, Daisy Hill Hospital, Surgery and Clinical Services Directorate,
Southern Health & Social Care Trust
Submitted on 20/11/2024 at 12:02
Published on Care Opinion at 12:02


Dear EKS15,

Thank you very much for providing such positive feedback for the elective ward. I have passed this on to all staff with specific mention to Simona, Mel & Melissa!

Wishing you well throughout your recovery!

Kind regards,

Natalie McCann

Ward Sister, EOSC DHH

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