Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

There’s always a lot of understanding and positive communica...

Posted By cheetahqj93

"There’s always a lot of understanding and positive communication"

About: Family Support Hubs / Family Support Hub - Hamilton

(as a service user),

I self referred to the family services when I became a single parent. I have mental and physical health issues and knew I’d really struggle without support. The support from the staff has greatly helped my confidence in being a parent. The groups I attend have all been really supportive even when discussing difficult topics there’s always a lot of understanding and positive communication.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Murray Swan, Operation Manager - Hamilton Hub, Hamilton Family Support Hub, South Lanarkshire University Health and Social Care Partnership 11 months ago
Murray Swan
Operation Manager - Hamilton Hub, Hamilton Family Support Hub,
South Lanarkshire University Health and Social Care Partnership

Submitted on 15/11/2024 at 16:02
Published on Care Opinion at 16:06

picture of Murray Swan

Dear cheetaqj93

Thank you for your Care opinions story, and we really appreciate the time and thought your took to submit your comments

It was so encouraging to hear that you had found the support offered by the staff to have been of some assistance to you in building your self confidence and personal strength

Hearing how your participation in the groups has not only offered you support but also a space where you felt empowered to discuss really difficult topics was really lovely to know

At the Family Support Hubs we always hope that peoples experiences and discussions are both positive and understanding - and that they feel listened to; which is so important

It is our hope and aspiration that we can offer such support during those difficult times you describe; enabling you to focus on addressing those issues, either physical or emotional

Your feedback is very welcome because of this. It will be shared with staff and serves to encourage us to continue to offer and develop opportunities where issues that are important to you and other service users can be discussed

Again, our thanks for the commitment you shared with the group and for your feedback. Best wishes for the future

Kindest regards

Murray

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k