I was recently in for treatment, I had a stroke but knew nothing about it, my wife noticed something was wrong. I was taken in and was identified as a stroke, things moved pretty fast.
I was given a scan and after this I was left on a trolley overnight, I had no issue remaining here, it isn't ideal but I understand the reasons for it.
I was taken to a ward later on the next day, I got a scan done on my neck, after which I continued to be monitored. I was told the next day that I could go home, which was good.
The nursing care I got from A&E and then in my ward was exceptional, as were the porters and cleaning staff. I give all 10 out of 10.
Here is my complaint now, I was told around 10:00 I was going home but from that point on it became a lottery.
I had to wait till around 13:00, to be told a porter would take me down for my medications before going home.
I was taken down and left in a waiting area, no one said anything, I waited half an hour and went and asked how long I would wait for, to be told I would be a while, I said I have a lift organised and it could be 16:00 - 20:00. I said I was leaving and would call back.
I got my meds at 16:00. If I had told this earlier I would have been happy to come back. This takes nothing away from my care, but I think this needs to be looked at.
"Care was exceptional"
About: Crosshouse Hospital / Accident & Emergency Crosshouse Hospital Accident & Emergency KA2 0BE Crosshouse Hospital / Intensive Care Unit Crosshouse Hospital Intensive Care Unit KA2 0BE Crosshouse Hospital / Stroke Care Crosshouse Hospital Stroke Care KA2 0BE
Posted by tubxc89 (as ),
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