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"Shoulder operation "

About: Royal Bolton Hospital

I would like to commend the exceptional care and support I received recently from the Elective Care staff. I was worried about having to stay in hospital and to have a major operation. I was supported by at least 10 different members of staff during my short stay and was overwhelmed by the amount of care and support I received. From reception to consultant and clinical staff the quality of care was over and beyond and I cannot thank them enough. How lucky I am and how fortunate we are to have such kind thoughtful and considerate people in our NHS. Despite my discomfort and pain I actually enjoyed my stay and have been singing their praises ever since. Thank you so so much for your kindness and expertise.

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Response from Royal Bolton Hospital 11 months ago
Royal Bolton Hospital
Submitted on 13/11/2024 at 14:32
Published on nhs.uk at 14:32


Dear Gary,

Thank you so very much for your lovely comments and although sorry you have had to have some surgery, I am really pleased to hear that your experience with us was positive.

I am going to share your kind words with our elective care staff and would like to thank you on behalf of the Trust as feedback like this is lovely to be able to pass on.

Good luck with your recovery.

Kind regards,

Sharon Stringer

Patient Experience Manager

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