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My needs were completely met

Posted By blackbirdfe64

"My needs were completely met"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

An assessment at Stafford Sexual Health Clinic.

All staff - receptionists and nurses - were wonderfully kind, helpful, professional and could not have done more to put me at ease.

My concerns were addressed promptly and thoroughly I was treated with dignity and my needs were completely met.

Lovely, warm people and highly capable professionals every one. ♥️🙏🏻

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 12 months ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 19/11/2024 at 11:41
Published on Care Opinion at 11:41

picture of Andrew Garratt

Hi Blackbirdfe64,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am pleased that you found the staff at Stafford kind and professional during your recent appointment. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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