Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Empathy & kindness when I needed it most

Posted By moonjh53

"Empathy & kindness when I needed it most"

About: Causeway Hospital / Accident & Emergency Causeway Hospital / Radiology Causeway Hospital / X-Ray Department

(as a service user),

Hi,

I attended ED in Causeway for care following a road traffic accident. 

I want to commend the team who cared for me in ED, Green Zone & Radiology - Diane, Nathi, Katrina, Rebecca who showed compassion, empathy & kindness when I needed it most and despite being in the throws on Encompass on 8th November the team continued to provide excellent care. I am forever grateful.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Rebecca Getty, Assistant Director Diagnostic & Clinical Services, Surgical & Clinical Services, NHSCT 9 months ago
Rebecca Getty
Assistant Director Diagnostic & Clinical Services, Surgical & Clinical Services,
NHSCT

Submitted on 13/11/2024 at 17:09
Published on Care Opinion at 17:09

Moonjh53 thank you for your kind comments regarding your recent experience in Causeway Hospital. I will ensure your feedback is shared with the radiology department. I hope you are recovering well after your accident. Regards Rebecca

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k