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"Very poor practice"

About: Field Road Surgery

My husband has been messed around with this practice he needed a sick note as he had a very big gash and couldnt work for a few weeks and its taken 3 days and alot of us having to ring up because doctors dont want to spend 2 mins to sign a note. This is a major factor in peoples mental health as he has his employer asking him 4 it . Since this practice got taken over its gone down hill badly.

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Response from Field Road Surgery 7 months ago
Field Road Surgery
Submitted on 13/11/2024 at 10:06
Published on nhs.uk at 10:06


Thank you for your concerns and feedback. We have investigated this and can confirm the 4 working days timescale we give to patients for a sicknote request to be looked into and signed for has not been breached on any occasion. We apologise for the inconvenience and distress this may have caused if the timescale was not explained to you on putting in your request. We will ensure all reception staff are aware to pass on the correct timescale information to patients in the future.

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