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Fantastic staff

Posted By Xoxyg96

"Fantastic staff"

About: Causeway Hospital / Accident & Emergency

(as a service user),

I unfortunately had an accident whilst horse riding which resulted in a fractured humerus. The staff in Causeway A&E were fantastic. I had pain relief and x-rays taken straight away. Dr Ross was brilliant at keeping myself and my family updated with what was happening next. The nurses who plastered my arm were very gentle, reassuring and made me feel at ease. Thank you all so much!

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Responses

Response from Victoria McCrory, Assistant Clinical Services Manager, Medicine and Emergency Medicine, NHSCT 8 months ago
Victoria McCrory
Assistant Clinical Services Manager, Medicine and Emergency Medicine,
NHSCT

Submitted on 14/11/2024 at 17:49
Published on Care Opinion at 17:49

Hello Xoxyg96

My name is Victoria McCrory and I am the Assistant Clinical Services Manager for Causeway ED. I am sorry to hear that you have recently sustained an injury following an accident. I am delighted to hear that whilst attending the department you had a positive experience.

Thank you for taking the time to leave this positive feedback despite being unwell. I will ensure this is shared with all staff in the dept, especially the Dr you have kindly mentioned. Positive feedback is important in helping boost staff morale and remind them of the fabulous work they do.

I wish you a speedy strong recovery

Yours Sincerely

Victoria McCrory

ACSM CAU ED

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