"Gynaecology Laurel Unit Receptionist "

Visited king George on the 11/11/24,

Gynaecology Laurel Unit, arrived around 14.20 entered the ward and approached the receptionist on the right, I said hello and told the receptionist we have an appointment, my God was met with a stone faced miserable girl who didn't even acknowledge me, didn't even look up and just shouted at me "go through the double doors" I was in shock and astonished at this behaviour, absolutely no care or compassion for a patient, hospital is a place we go to when in need, patients do not want to be greeted with no manners and rudeness, the woman was a young white woman wearing glasses (works at the desk on the right as soon as you walk into the the Laurel Unit), I shall be putting in an email to the hospital ward, hope management take disciplinary action as this is out of order.