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"I didn't feel judged"

About: Sexual Health Services - Shropshire (Open Clinic)

(as a service user),

So today I visited the clinic for my third vaccination. I was greeted by Luke whom even though I was 10 minutes late, reassured me it’s okay and not to worry which instantly made me feel more at ease.

He asked me a series of questions and I think he sensed I was nervous and not being as forthcoming so he paused and just reassured me it was a safe place.

He made me feel comfortable and relaxed and to the point I opened up about my sex life. I didn’t feel judged and as a result he was able to offer me advice on tests.

We need more Lukes out there! Thank you so much Luke.

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Responses

Response from Gemma Fox, Secretary/Administrator, Shropshire Sexual Health Service, MPFT 6 months ago
Gemma Fox
Secretary/Administrator, Shropshire Sexual Health Service,
MPFT
Submitted on 13/11/2024 at 12:01
Published on Care Opinion at 12:01


picture of Gemma Fox

Thank you for taking the time to leave feedback. I am glad that you felt reassured and at ease with Luke during your appointment. I will make sure that your kind feedback is passed on to Luke.

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