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"Great nurses, receptionist waste of time "

About: Redbourn HC Medical Practice

I was asking the receptionist for an appointment with the nurse after the surgery to remove my staples. I was rudely informed that they had no availability for 2 weeks.

I was really upset that she did not even attempt to make some accommodation but the nurses were very helpful and made an appointment for me within 3 days for which I'm very grateful.

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Response from Redbourn HC Medical Practice 8 months ago
Redbourn HC Medical Practice
Submitted on 11/12/2024 at 20:40
Published on nhs.uk at 20:40


We are sorry to hear you were not satisfied and if you wish to discuss further, please contact the surgery. 

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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