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Grateful for the care he received

Posted By NHSRules

"Grateful for the care he received"

About: Queen Elizabeth University Hospital Glasgow / Coronary Care Unit (CCU)

(as a relative),

My brother was admitted to CCU at the QEUH Glasgow, recently.

He is so grateful and appreciates the care he received from all members of staff.

He has now been moved to a ward, but has asked me to pass on his heartfelt thanks. Big thanks from us too

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 20/11/2024 at 14:52
Published on Care Opinion at 14:52

picture of Nicole McInally

Dear NHS Rules

Thank you for taking the time to share your brother's experience at the Queen Elizabeth University Hospital Glasgow. I am delighted to hear that he received excellent care from our staff in the Critical Care Unit (CCU). It is heartwarming to know that he appreciates the efforts of all our staff members.

I will ensure that your brother's heartfelt thanks are passed on to the entire team. It means a lot to us to know that our work has made a positive impact on his recovery journey.

Please extend my best wishes to your brother.

Thank you.

Nicole

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