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"The whole team worked together"

About: Occupational Therapy / Occupational Therapy - Outpatient Hand Service

(as the patient),

I attended PRI day surgery unit to have a hand operation in Plastics theatre. From the very first interaction and welcome at the front desk to pre theatre, then theatre and recovery, the care I received was excellent, offered in an affable and informative manner. This whole team, administration staff, support staff, theatre staff nursing staff, registrar and consultant all worked together in a professional but friendly manner, seamlessly, to make my experience comfortable and without incident or concern. 

I would like to applaud all  staff present for their attention to detail  and care offered to me.

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Response from Caroline Mackay, Perth and Kinross Health & Social Care Partnership 7 months ago
Caroline Mackay
Perth and Kinross Health & Social Care Partnership
Submitted on 13/11/2024 at 16:44
Published on Care Opinion at 16:44


picture of Caroline Mackay

Dear Ruth64

Thank you for sharing your story and for your kind comments regarding the care you received. I will share your positive experience with our outpatient hand therapy team.

Many thanks again for sharing your story,

Kind regards

Caroline

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