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Excellent care and treatment

Posted By jupiterme95

"Excellent care and treatment"

About: Royal Cornwall Hospital (Treliske) / Endoscopy/Colonoscopy

(as the patient),

Visit to endoscopy department for flexible sigmoidoscopy.

Excellent care and treatment by all members of staff at every stage from check in to discussion of results.

Every member of staff inspired confidence, was thorough, knowledgeable and caring. And how many different nationalities I met in one visit!  

Amazing for the understaffed NHS of today. 

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Responses

Response from Lynsey Farrell, Endoscopy Unit Lead, Endoscopy, Royal Cornwall Hospital 8 months ago
Lynsey Farrell
Endoscopy Unit Lead, Endoscopy,
Royal Cornwall Hospital

Submitted on 12/11/2024 at 12:08
Published on Care Opinion at 12:08

Good morning jupiterme95

Thank you very much for your feedback. We are very pleased you had excellent care and treatment today by all members of staff. I will ensure your feedback is shared with the team.

Kind Regards

Lynsey Farrell

Endoscopy Unit Lead

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Response from Jan Crapp, Clinical Matron, Specialist Services and Surgery, RCHT 8 months ago
Jan Crapp
Clinical Matron, Specialist Services and Surgery,
RCHT

Submitted on 12/11/2024 at 16:48
Published on Care Opinion at 16:48

Good Afternoon jupiterme95

Thank you so much for taking the trouble to give the endoscopy team your excellent feedback. Feedback such as yours is so gratefully received by myself and the team and I will ensure that your comments are fed back to the team.

Very Best Wishes

Jan Crapp

Clinical Matron for Endoscopy

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