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"The care and service we received was exceptional"

About: Altnagelvin Area Hospital / Minor Injuries Unit Altnagelvin Area Hospital / Radiology

(as a parent/guardian),

My son required medical attention at the minor injuries unit in Altnagelvin after falling at creche. From start to finish the care and service we received was exceptional. I can’t thank all of the staff enough for their care towards both myself and my son. It was first class, the two lovely girls at radiography made him feel so at ease as did the great nurse who assessed him. Too often we hear of negative stories regarding experiences at our hospitals and I just wanted to take a minute to show our appreciation of this great service. Thanks again! 

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Responses

Response from Joanne McFeely, Clinical Specialist, Radiology Department Altnagelvin Hosspital, WHSCT 5 months ago
Joanne McFeely
Clinical Specialist, Radiology Department Altnagelvin Hosspital,
WHSCT
Submitted on 11/11/2024 at 09:41
Published on Care Opinion at 09:41


Hi Cates56

Thank you for taking the time to post such positive comments regarding our Minor Injuries unit, service & staff. As you correctly state all too often we hear the negative comments with regards to patient care. It is reassuring for us all to hear when everything has gone so well. I will pass your kind words onto our Radiology team and wish you & your son well for the future

Kind Regards

Joanne McFeely

Assistant Radiology Services Manager

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