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"Wonderful staff and a wonderful team"

About: Royal Alexandra Hospital / Accident & Emergency Royal Alexandra Hospital / Same Day Admissions Unit (SDAU)

(as a service user),

Gall bladder flare up brought me to A and e at 2 am. Swift triage and pain management by a great team with follow up care in day admissions unit. Attended same day admissions unit for surgery - removal of gall bladder.

The kindness, care, patience and compassion shown to me was excellent, from care staff right through to consultant was wonderful and I'm so grateful to the whole team for the excellent care.

I would like to particularly thank Charge Nurse Alyson for her care and attention and Gillian too. Wonderful staff and a wonderful team. Thank you all!

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Responses

Response from Gerry McLaughlin, Lead Nurse, Emergency Care and Medical Services, NHSGGC 7 months ago
Gerry McLaughlin
Lead Nurse, Emergency Care and Medical Services,
NHSGGC
Submitted on 11/11/2024 at 12:28
Published on Care Opinion at 12:28


Thank you on behalf of the A&E team commenting on your time in our department. Delighted to share your experience with our team.

Wishing you a swift recovery.

Gerry

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