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"The whole team were amazing"

About: University Hospital Monklands / Day Surgery

(as a parent/guardian),

My daughter was in Monklands day surgery to have her tonsils removed.

The whole team were amazing.

Nurse Michelle in the recovery ward was great, made my little girl feel at ease.

Taking the time to chat with her and making sure she was comfortable during her time in the ward.

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Responses

Response from Claire Inch, Senior Charge Nurse, Day Surgery/ Endoscopy Unit, NHSL 9 months ago
Claire Inch
Senior Charge Nurse, Day Surgery/ Endoscopy Unit,
NHSL
Submitted on 11/11/2024 at 11:54
Published on Care Opinion at 11:54


Dear castorsd57

Thank you for sharing your experience of University Hospital Monklands, Day Surgery Unit.

I appreciate when your child needs hospital treatment it is a very worrying time. I am so pleased to hear the staff made your daughter feel at ease and your experience was so positive. I will be sure to pass on your kind words to the whole team.

I hope your daughter is recovering well.

Kind regards

Claire

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