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"5 Star Care"

About: Royal Surrey County Hospital

From reception at A&E to A&E to AMU to Clandon Ward. I can't fault my care. Totally professional physician diagnosis at each stage. Nursing support at each location was offered with attention to detail, care and compassion. The intra department coordination between the Medical and Hematology teams was seamless and consistent in delivery. It is very difficult to identify any individual as everyone was focused on caring for me, but I would like to recognize the Sister on "days" and her team at Clandon for exception care, advice and support; managing and guiding a staff on a ward of thirty very sick people is testament to her leadership.

I hope that each team will be recognized for exceptional compassion and care at each stage of my treatment.

I am home after a tough time but with a successful outcome.

We are blessed to have such a well run and organized hospital.

Thank you so much.

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Responses

Response from Royal Surrey County Hospital NHS Foundation Trust 6 months ago
Royal Surrey County Hospital NHS Foundation Trust
Submitted on 14/11/2024 at 13:50
Published on Care Opinion at 17:02


Thank you for taking the time to share feedback on your recent stay with us. We are delighted to read that you were treated with care and compassion by every member of our team. Please be assured that your kind words will be shared with teams in our Emergency Department and on Clandon Ward, who will be delighted to receive your kind words.

We hope you continue your positive recovery at home.

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