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"The care provided is exceptional"

About: General Surgery / Surgical Unit

(as the patient),

I was recently admitted for a hip replacement. I went into the unit in the morning and was home that evening. The care and treatment I received was excellent .

From the minute I arrived in reception until when I was discharged every member of staff were professional and kind. This includes not only nursing staff also OTs Physios ,medical staff, anaesthetic staff and admin staff.

Everything was explained clearly and concisely and all of my concerns were alleviated.

The team should be very proud as the care provided is exceptional.

Special mention to Cat, Rhiann and Kat .Sorry there are too many others to mention .

However I must give a special mention to Dr MacInnes who put me at ease as soon as I met him at my initial appointment .

Thanks again .

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Responses

Response from Hazel Barclay, NHS Tayside 11 months ago
Hazel Barclay
NHS Tayside
Submitted on 11/11/2024 at 15:47
Published on Care Opinion at 15:47


Thankyou very much for taking time to post such lovely feedback. We are very proud of the care we give in the unit and its always lovely to hear when someone has felt they have experienced this. I will pass this on to the team particularly those you have mentioned.

Wishing you well in your recovery.

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