I was recently at Urology QMH with my husband , to say my husband was anxious was an understatement.
We arrived at Urology level 2 and were greeted at reception and guided to waiting area , We were in waiting area and my husband was given water to drink for his tests ,
We were taken through to speak with the nurse ( Nurse led clinic) all i can say is she was fantastic , put my husband at ease straightaway , explained everything she was doing and why and what to expect .
It felt more of a personal experience as she was fully engaged with talking to us rather than inputting information into the pc.
I am so grateful for this as we have had such a hard year through bereavement.
I wish I could of remembered her name so i could of personally thanked her.
As a fellow NHS staff member , it was great to witness so much care and support from start to finish from the whole team, we left feeling reassured. .
"We left feeling reassured"
About: Queen Margaret Hospital / Urology Queen Margaret Hospital Urology KY12 0SU
Posted by errandsg49 (as ),
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