"All round bad practice "

I have complex health issues and the GPs just aren't equipped or willing to deal with them. They're honestly clueless, and dont even try to be anything but, or offer any support. I wouldn't recommend anyone register here.

Also the Drs just aren't organised at all, which I think the reception staff get unfairly blamed for. I've had so many instances where drs haven't followed up or done the things they've said they would, haven't sent prescriptions to pharmacies, or haven't told me about tests I need to take and then blaming me for not doing them when the record shows that they didn't tell me. They also have just added stuff to my medical history that's incorrect, and when I've asked them multiple times to change it not done so. These things have the possibility to hugely affect my care at hospital etc.

Also while most of the reception team are very good, some of them can be incredibly rude.

Also the app that they tell you to download and is the best way to contact them has been down for a long time now, and there seems to be no indication it might be fixed, or if there's going to be a replacement or what. It's been impossible getting in touch with them now because of that, you're always at least 3rd in the queue when you call, no matter the time.

I'm sure they're understaffed in all areas which contributes to their issues, but it also just isn't the only or main issue for me.