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"Great emergency care generally. Some concerns."

About: Wexham Park Hospital

I follow a fodmap diet to control IBS symptoms and gluten sucrose intolerance.

On ward 1 there was no question about diet. As I was too unwell to ask after surgery I accepted normal bread and cows milk. I developed diarrhea and because of codeine use I was then prescribed laxatives which I took reluctantly. On about 28th October I mentioned to the staff nurse on ward1 about gluten intolerance and was given the diet sheet. This diet was not fodmap but better than nothing.

Shouldn't a dietician check with relatives about diet. I'm not officially IBS or Coeliac diagnosed.

One other criticism about ward 1. Mixing the recovering patients with newly admitted theatre patients in recovery made for a bad experience on two nights. One patient with altzheimers tried to get out of bed and a fellow patient called the nurse. On another occasion a patient was so distressed in the early hours that I spoke to her to reassure her that she was OK and the nurses were trying to help. She was a lovely 93 year old and she told me that she'd had hallucinations and apologised.

She looked out for the other 3 patients in our set. The night nurses didn't check often enough on new admissions. No thought was given to the rest of use with disturbed sleep.

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Response from Wexham Park Hospital 7 months ago
Wexham Park Hospital
Submitted on 14/03/2025 at 12:08
Published on nhs.uk at 12:09


Dear Barbara,

Thank you for taking the time to leave this feedback about your experience on Ward 1 at Wexham Park Hospital. I am sorry to hear that for a couple of reasons your stay with us was not better.

As I am sure you will understand I am unable to discuss specifics of your care experience in a public forum such as this but I will share your feedback with the teams concerned who will use it to improve services where they can.

Kind regards,

Alex Jackson, Patient Experience Manager, Frimley Health Foundation Trust

***We are always on the lookout for patients to tell their story and share their experiences of care – both good and bad – across Frimley Health on video for use internally across the Trust.

These video stories are used – solely within the Trust – by the board and various teams for learning or as celebrations.

If you have a story – either positive or negative – and want to know more please contact Mike Stone by email at mike.stone@nhs.net.***

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