The receptionists seem abrasive when patients bring up how they cannot get appointments. There needs to be more understanding that we are waiting in the cold.
The doctors are generally very detached and the constant changing of doctors means that they have no understanding of their patients. The worst experience was when a doctor blamed us for bringing up a few health issues in a single-booked appointment, seeming very annoyed, and being carelessly condescending. She looked down on us, and even judged the way I was sitting with my legs folded, asking if I was Iranian (since her Iranian friend sat like that) and continued to guess my ethnicity, though she said she had no time to waste in the appointment. The whole experience was unprofessional, including how she constantly repeated she was a top professional and understood all ailments immediately by a 'single look'.
"Unhelpful receptionists, clueless and rude doctors"
About: Js Medical Practice - Park Lane Js Medical Practice - Park Lane London N17 0JP
Posted via nhs.uk
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