"Poor GP experiance"

About: Burnley Group Practice Burnley Group Practice Burnley BB11 2DL https://www.bgpburnleygp.co.uk/

Posted via nhs.uk 9 months ago

Unfortunately i felt the GP experiance i had with my 4 yr old daugher yesterday was very poor. The communication skills of the GP was shockingly poor. Once the very bad consultation was over, i was told "ok go to pharmacy i gave you antibiotics" that was so rude. Im in healthcare myself, i was very dissapointed.

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Burnley Group Practice

Submitted on 04/11/2024 at 10:29

Published on nhs.uk at 10:29

Dear Mrs Salaheen - thank you for taking the time to feedback. I'm sorry to hear that you had a negative experience. I have been able to identify the clinician concerned and will pass your feedback on to them for them to reflect upon.
Helen Harrison
Practice Manager

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