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"Couldn't fault one person"

About: Craigavon Area Hospital / General Surgery Craigavon Area Hospital / Physiotherapy MSK Service Craigavon Area Hospital / Trauma Ward Radiography services / Ultrasound

(as a service user),

I was recently in Craigavon for surgery and needed an overnight stay and couldn't fault one person. I was well cared for by staff who were under pressure in busy wards and made my experience a lot easier. Every department was faultless, from Helen in physio, Maria and Dr Imran in ultrasound, Jill in the trauma ward and of course the team who performed my surgery were excellent.  This was a display of everything good in the NHS.

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Responses

Response from Rachel Jameson, Ward Sister, Trauma Ward, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 6 months ago
Rachel Jameson
Ward Sister, Trauma Ward, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust
Submitted on 07/11/2024 at 08:17
Published on Care Opinion at 08:17


Hello,

My name is Rachel and I am the Ward Sister on the Trauma Ward. Thank you for taking the time to share your feedback. It is wonderful to hear you had such a positive experience whilst in hospital and to know you felt well cared for. I will be sure to share your kind words with all the staff.

I wish you well and a speedy recovery.

Take care,

Rachel

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