Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

A friendly warm atmosphere with humour

Posted By ADEMed

"A friendly warm atmosphere with humour"

About: New Stobhill Hospital / Day Surgery

(as the patient),

I was in the day surgery unit of Stobhill hospital recently

I cannot praise absolutely everyone I met there 

The care was first class

Compassion, empathy, skill with the procedure, a friendly warm atmosphere with humour as well were all on display 

Thank you 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 7 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 12/11/2024 at 09:41
Published on Care Opinion at 09:41

picture of Kevin Torbet

Dear ADEMed

Thank you so much for your wonderful feedback about your experience at the Day Surgery Unit at the New Stobhill Hospital. We’re thrilled to hear that every member of the team provided such compassionate, skilled, and friendly care, making your time with us as comfortable as possible.

It’s fantastic to know that you felt the warmth, empathy, and even a touch of humour from our staff. We’ll be sure to share your kind words with the team, who will be delighted to know their efforts made a difference.

Thank you again for taking the time to reach out, and we wish you a smooth recovery.

Kind regards

Kevin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 7 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 12/11/2024 at 09:42
Published on Care Opinion at 09:42

picture of Kevin Torbet

Dear ADEMed

Thank you so much for your wonderful feedback about your experience at the Day Surgery Unit at the New Stobhill Hospital. We’re thrilled to hear that every member of the team provided such compassionate, skilled, and friendly care, making your time with us as comfortable as possible.

It’s fantastic to know that you felt the warmth, empathy, and even a touch of humour from our staff. We’ll be sure to share your kind words with the team, who will be delighted to know their efforts made a difference.

Thank you again for taking the time to reach out, and we wish you a smooth recovery.

Kind regards

Kevin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k