"Put me at ease through the whole process"

As many women know when the letter drops through your letterbox asking you to make appt for your 3yr Mammogram, it can bring all sort of emotions, for me it is an awful sinking feeling & panic due to personal reasons.  So I called, made an appointment and even got a cancellation which was brilliant as there was less time to get anxious.

Got to ARI, asked a lovely Nurse from Purple Zone named Donna the way to the lift, brilliant directions, Floor 4 bing goes the lift, the Receptionist was lovely, asked a few questions plus asked if I didn't mind completing a survey.

Only waited a few mins & got called by Ellie the Radiographer, Ellie waited until I was in the changing room to give me instructions of what to do. Once in the actual mammogram room, Ellie took me through every step, she didn't touch me until she explained & asked if that was ok before she did anything, she put me at ease through the whole process.

Ellie asked if I would have any problems with certain movements & adjusted what I had to do. Ellie certainly made my experience of my mammogram a good one. I do hope that this will be the same in the next 3 yrs, & yes I completed the survey.

So thank you Ellie you have assisted me in having my mammogram done & one happy hubby who didn't have to pick up the pieces.