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"Thank you for caring for my son, and me"

About: Forth Valley Royal Hospital / Children's Ward

(as a parent/guardian),

My 15 year old son spent a few days on the children’s ward and I can’t express with words how much we appreciate every single thing the staff did.

They looked after him, he was given loads of Halloween goodies, the play team were there first thing in the morning providing stimulation so he didn’t get bored, considering he has been in a lot of pain he has really enjoyed his stay.

As his mum I would like to say thank you for looking after me also with food and asking how we were. I felt so listened to and I feel that’s very important in this busy hospital setting.

Appreciate and grateful for every member of staff that helped us both throughout our stay.

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Responses

Response from Karen Macfarlane, Department Manager/Senior Nurse, Women,Children & Sexual Health, NHS Forth Valley 6 months ago
Karen Macfarlane
Department Manager/Senior Nurse, Women,Children & Sexual Health,
NHS Forth Valley
Submitted on 01/11/2024 at 17:07
Published on Care Opinion at 17:07


Dear Nikkimmm

Thank you so much for taking the time to share this lovely feedback with us.

I am delighted to hear you were both so well cared for and felt reassured at what would have been a very worrying time for you both.

I will share this with the staff on the ward, they will be chuffed, especially our play team who really do try and make all the children's stay a good one.

I do hope your son is continuing to recover well and thanks once again.

Kind regards

Karen Macfarlane

Department Manager for Paediatrics & Neonates, NHS Forth Valley.

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