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Visit to A&E seen by professional staff and student

Posted By jupiternp87

"Visit to A&E seen by professional staff and student"

About: North Devon District Hospital / Accident and emergency

(as a service user),

Phoned 111 and sent to a and e. Swollen painful right eye. North Devon District Hospital- was extremely clean. The staff were all professional yet friendly and approachable. I was examined by Tom a medical student and he had a warm yet professional manner. He checked with his mentor who was also very thorough- again checking with their senior. I was sent home with oral antibiotics- the main hospital was clean and staff were helpful and friendly.

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Responses

Response from Ella Joslin, Operations Manager, Medicine Care Group, Royal Devon University Healthcare NHS Foundation Trust 7 months ago
Ella Joslin
Operations Manager, Medicine Care Group,
Royal Devon University Healthcare NHS Foundation Trust

Operations managers for Neurology, Neuro-physiology, Diabetes and Endocrine services

Submitted on 25/11/2024 at 11:03
Published on Care Opinion at 11:03

Dear jupiternp87,

Thank you for your kind words. I am glad to hear about your positive experience in the Emergency Department. I will pass your lovely feedback onto the team and Tom the medical student at our next departmental meeting.

Wishing you a continued recovery.

Best Wishes,

Ella Joslin

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