Text size

Theme

Language

"Such a nice surprise!"

About: West Suffolk Hospital

Triaged in a&e immediately. Sent to minor unit now in mobile trailers outside and was seen within 15 minutes by the loveliest male doctor (not sure I'm allowed to say his name?) But honestly, he listened, explained, understood and helped! Thank you! Exactly how things should be done.

I knew it wasn't an "emergency" as such, but needed to be seen that day, and for once, it was quick and efficient. Thank you!

Wish I could give a direct review to the male doctor himself, as my husband and I left both commenting what a lovely man he was and how we wished he could be our full time doctor!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from West Suffolk Hospital 8 months ago
West Suffolk Hospital
Submitted on 07/11/2024 at 09:53
Published on nhs.uk at 09:53


Dear Laura

Thank you for taking the time to leave your feedback.

We are delighted to hear you had such a great experience and received such good care. We will pass on your thanks to the department.

Best wishes

Patient Experience Team

West Suffolk NHS Foundation Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k