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Fantastic staff member

Posted By K80jo

"Fantastic staff member"

About: Queen Elizabeth University Hospital Glasgow / Bones, joint and fractures

(as the patient),

I have been receiving treatment at the hand hub @QEUH, I would just like to thank the team there and special thanks to OT Jacquline for her outstanding care and service.

As a patient who was worried, Jaquline has put every worry at ease and helped me on the road to recovery, all with a smile and such a degree of care and professionalism with experience shining through at the same time!

I'm sure all staff are dedicated and all helping people get better, but some shine bright and that is what Jaquline seems to do and credit should be given when due !

Thanks to the NHS team QEUH 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 7 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 12/11/2024 at 09:38
Published on Care Opinion at 09:38

picture of Kevin Torbet

Dear K80jo

Thank you very much for sharing your experience at the Hand Hub at the Queen Elizabeth University Hospital. We’re so pleased to hear that you felt supported and reassured by the outstanding care provided by Jacqueline. Knowing that she was able to ease your worries and guide you on the path to recovery with such professionalism and warmth is truly heartening.

Your kind words about Jacqueline’s dedication and skill are incredibly meaningful, and we will ensure she and the Hand Hub team receive this positive feedback. It’s moments like these that inspire our staff and remind us all of the difference that compassionate care can make.

Thank you once again for your gratitude and acknowledgment.

Kind regards

Kevin

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