Text size

Theme

Language

"Makes me feel not looked after and failed"

About: South West Acute Hospital / Maternity care Western Health & Social Care Trust / Community Midwifery Services

(as a service user),

I was forgotten by the midwifes. Doctor was the one who realized the midwives haven’t talked to me because they haven’t filled in my green notes. (When I was going into doctor's room, I could see two midwifes sitting on table and chatting). 

Nurse passed my green notes to midwives so they can just fill in. But not even one question was asked about mental health or they didn’t explain to me how to feed the baby. What is the point to have these notes?

Out of all appointment there was one midwife who actually asked me some medical questions or asked me how the pregnancy is going or how my mental health has been. It's a shame that all midwives are filling in notes without actually checking in or actually asking.

At the start of the pregnancy I was offered Get Ready for Baby classes, what I have agreed on. When I was asking when this is happening midwives said there is no such a thing. I am about to give birth when I found out from other pregnant women that the classes are actually happening.

What is going on with the SWAH and women's health team?  I am truly sad about midwife notes and that just makes me feel not looked after and failed by the hospital system. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ali Ferguson, Community Midwife Team Lead for SWAH/OHPCC, Maternity, WHSCT 6 months ago
Ali Ferguson
Community Midwife Team Lead for SWAH/OHPCC, Maternity,
WHSCT
Submitted on 04/11/2024 at 19:16
Published on Care Opinion at 19:16


picture of Ali Ferguson

Dear tigertm73,

Thank you for taking the time to share your comments regarding the care you received in the antenatal clinic in South West Acute Hospital. I am very disappointed to read that you had a negative experience and would like an opportunity to discuss with you in person, as this is not the standard of care we strive to provide.

Please give me a call at your convenience to discuss further.

Kind Regards

Ali Ferguson

Community Midwife Team Lead

07525771502

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k