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"poor experience"

About: Abbey Medical Group

receptionist was unpleasant, chewing gum and singing to music, and not very interactive.

Had the wrong information on the system regarding atrial flutter (had assumed was atrial fibrillation).

Have had no GP review since moving to ravenshead, but always had this when previously moved to gedling.

As a hospital consultant will have to do my own checks on health.

I don't recommend this practice sadly

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Responses

Response from Abbey Medical Group 7 months ago
Abbey Medical Group
Submitted on 02/12/2024 at 12:13
Published on nhs.uk at 12:13


Dear Dr Myers

Thank you for your comments, I am sorry you were dissatisfied with the service you received. To enable me to look into this further would you please contact me at the practice on 01623 700805.

We are always grateful for patient feedback and appreciate the time you have taken to provide this. Frances Chater, Practice Manager.

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