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"I felt entirely supported and cared for"

About: Golden Jubilee National Hospital / General Surgery

(as the patient),

I recently underwent a hernia operation at the Surgical Admissions Unit, and I wanted to express my deep gratitude to Dr. Vella and his team for the outstanding care they provided. From my admission to my discharge, I felt entirely supported and cared for by your fantastic staff.

I would especially like to thank Kelly, Carol, Michelle, and Jordan from the SAU team, who looked after me attentively, as well as student nurse Morgan, who went above and beyond in supporting both my family and myself. Morgan’s compassionate care made an enormous difference in our experience, and I wanted to highlight her efforts in particular.

Thank you once again to everyone who was involved in my care.

Best wishes.

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Responses

Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 8 months ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee
Submitted on 01/11/2024 at 11:43
Published on Care Opinion at 11:43


Dear Scott120669

Thank you taking the time to message us on Care Opinion with your kind compliments regarding Dr Vella and the team during your recent visit. Hearing the words you have used such as “supported and compassionate” are fantastic to read, as the teams at NHS Golden Jubilee pride themselves in delivering the best care possible. The team, especially those you have kindly mentioned by name will be delighted to read your kind words. Please be assured I have shared your post with them.

Regards

Paula

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