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"A newly found respect for this team of professionals"

About: Inverclyde Royal Hospital / Physiotherapy

(as a service user),

After a nasty ankle fracture in summer this year which required surgery, I was referred to the MSK physio team at IRH. Although I had limited movement as I was just out of a cast, Claire was fantastic, offering support and encouragement. She offered me the 6 week rehab MSK Physio programme which she felt would be advantageous in helping me get back to normal and returning to work.

Although I was apprehensive about this programme, all I can say is that it was the best thing I could have done. Nicole and Hassine were fabulous.

The constant encouragement, advice and support they gave me and the rest of the class was invaluable. From worrying how I would be able to get back to normal function, I am now back to driving, walking up and down stairs and going back to work next week. I cannot praise this essential team highly enough and would recommend this invaluable team to anyone. A special thanks to Hassine for taking the time after each class to massage my foot and ankle, it has made a huge difference.

As a nurse, this has given me a newly found respect for this team of professionals and something which I will pass onto my patients.

Well done to you all, you are all stars !!

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 7 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 08/11/2024 at 09:49
Published on Care Opinion at 09:49


picture of Kevin Torbet

Dear Suseoc

Thank you so much for taking the time to share your wonderful feedback. We’re delighted to hear about your positive experience with the MSK Physio team at Inverclyde Royal Hospital. Recovering from an injury like yours can be a challenging journey, and we’re thrilled that our team—especially Claire, Nicole, and Hassine—were able to support you every step of the way.

We’re proud to know that the 6 week rehab programme helped you regain mobility and return to work with renewed confidence. Your praise for the team’s encouragement, hands-on support, and dedication is truly appreciated, and we will be sure to pass on your kind words to Claire, Nicole, Hassine, and the rest of the staff.

As healthcare professionals, your experience highlights the vital role that multidisciplinary care plays in helping patients achieve their rehabilitation goals. Your story also serves as an inspiration to others undergoing similar recovery processes, and your newfound respect for the physiotherapy team is a testament to their hard work and expertise.

Thank you again for your heartfelt message and for choosing to share your journey with us. We wish you all the best in your continued recovery and hope that your return to work is smooth.

Kind regards

Kevin

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