Text size

Theme

Language

"Surgery was brilliant poor post-operative care"

About: Wrightington, Wigan and Leigh NHS Foundation Trust

I had a total knee replacement at Wrightington hospital, the surgery and pre operative care was brilliant to be let down by post operative care.

The pain relief was inadequate and i had to keep asking for relief only to be told thats all i could have, i spent 2 unbearable nights on a ward without sleep in absolute agony. Before the operation i was told i would receive suitable pain relief, this was not the case, this made the whole experience bad. I was discharged and had to request morphine as it was not in my discharge meds, i was given a prescription and had to call at the chemist on my way home. I was waiting for discharge meds from 9am until 5pm before i could go home.

I think this needs to be looked into as unsatisfactory pain relief, and patients need to be listened to when they say they are in pain as everyone is different.

What started out a good experience turned bad as i felt no one was listening to me. Very disappointed, i have been home now 5 days and i am doing good, managing the pain myself and moving about.

I hope no one else has the same experience.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Vicky Bolton, Head of Patient Relations and PALS, Wrightington, Wigan and Leigh NHS Trust 5 months ago
Vicky Bolton
Head of Patient Relations and PALS,
Wrightington, Wigan and Leigh NHS Trust
Submitted on 03/02/2025 at 17:08
Published on Care Opinion at 17:08


Thank you for taking the time to post on your experience, whilst I am pleased to note that the pre-operative and surgical aspects went so well for you I was very sorry to read that you were in so much pain post-operatively which was not adequately addressed. If you would like to discuss your concerns further and provide some additional information to our team they can assist in looking into this, should you wish. The team can be contacted on 01942 822376.

Kind regards

Emma Swift

Deputy Head of Patient Relations and PALS

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k