I visited the emergency due to testicular and groin pain. The nurse who took my blood pressure asked me questions like, “How long have you had this pain?” and, “Why did you come to the emergency? You should have gone to your gp, as the emergency service is for cases like broken bones or heart issues.”
I explained that I had already seen my gp two weeks ago, was prescribed antibiotics, and that the pain had worsened since last night. I was particularly concerned, knowing that I have a hernia and fearing a possible complication. I reassured her that I wouldn’t have come if I didn’t feel it was necessary.
Her comments made me feel as though my presence was unwelcome, and as if I was wasting their time. She recorded my blood pressure, which was around 155/98. I waited in the waiting area, but I felt uncomfortable and feared that other staff might also judge me for seeking help, so I ultimately decided to leave, even though I began experiencing a headache.
I am still in pain but feel reluctant to return to the emergency department at this hospital.
"unpleasant experience "
About: West Middlesex University Hospital West Middlesex University Hospital Isleworth TW7 6AF
Posted via nhs.uk
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