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Their dedication and understanding was exceptional

Posted By Sally321

"Their dedication and understanding was exceptional"

About: Balfour Hospital / Cardiology

(as a service user),

My cardiac rehabilitation was following a heart attack and subsequent insertion of a stent in May of this year. 

The nurses, Amanda, Fiona and Eleanor were absolutely brilliant in returning me back to good health. Their dedication and understanding of both my physical and mental well-being was exceptional. I was extremely impressed with their knowledge and especially their ability to give me real confidence towards returning to activities which I had thought I was unable to undertake as a result of my heart attack. I cannot thank them enough.

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Responses

Response from Julie Tait, Patient Experience Officer, NHS Orkney 6 months ago
Julie Tait
Patient Experience Officer,
NHS Orkney

Submitted on 29/10/2024 at 08:31
Published on Care Opinion at 08:31

Dear Sally321

Thank you very much for taking the time to share your experience of our Cardiac Rehabilitation Team on Care Opinion. Your story has been lovely to read.

I will pass your kind comments on to the team so that they are aware of the very positive impact they had on your care. They will be delighted to know how highly they are thought of by one of their patients.

I hope your health is improving and you are back on the way to a full recovery.

Kind regards

Julie

Julie Tait, Patient Experience Officer, NHS Orkney

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