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"Caring and compassionate critical care unit "

About: Queen Elizabeth Hospital Birmingham

I would just like to say that everybody on critical care unit B who were involved in my sons care were amazing with him they spoke to him even though he was unresponsive and they also explained everything they were doing to him , they looked after him with such care and compassion , they went out of their way to make sure that he and the family were as comfortable as they could be and even gave us extra space when we knew our son wasn't going to survive so that other family members and friends could come and say their goodbyes , they gave us all the time we needed , the jobs these amazing people do is not an easy one being around very poorly people and i thank each and every one of them for the very hard work they do for everyone that goes to critical care x

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Response from Queen Elizabeth Hospital Birmingham 8 months ago
Queen Elizabeth Hospital Birmingham
Submitted on 28/10/2024 at 09:05
Published on nhs.uk at 09:05


Dear Jane

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received from our wonderful colleagues in the Critical Care Team and that you were treated with so much kindness and care during your time here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham

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