"Inaccurate information given by reception staff"

After having Covid I tried to book an appointment for a Covid vaccine as I am at risk. I was told that I could not have a vaccine for six weeks by which time the surgery was no longer organising vaccines. The receptionist was rude and dissmissive. The NHS website contradicts her advice. I have not encountered an unpleasant receptionist at this practice before, having always been very happy with the surgery. I will think twice in future.

I never receive reminders about vaccines from the surgery despite regularly receiving updates from the NHS about access to Covid anti-virals and the need for vaccination. Perhaps the surgery should update its information My husband on the other hand always receives a reminder for the 'flu vaccine. He does not have the respiratory problems I have had over the past two years!