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Plastic surgery and physiotherapy care

Posted By Merlin1960

"Plastic surgery and physiotherapy care"

About: Glasgow Royal Infirmary / Plastic Surgery & Burns (wards 45, 47, 48 & 49) NHS Greater Glasgow & Clyde Queen Elizabeth University Hospital Glasgow / Accident & Emergency

(as the patient),

In January of this year I had an accident with my table saw and badly injured four fingers of my left hand.  We went to Queen Elizabeth University Hospital A&E and were sent straight into the triage nurse who sensibly retrieved and kept safe my wedding ring from my mangled fingers.

I was fairly quickly assessed and, through conversations with the Plastic Surgery unit, I was transferred to the Royal.  There I was seen and kindly cared for by the Senior Registrar and sent to surgery next morning.  I appeared to spend most of the day in surgery as the damage on each finger was repaired as best as was possible.  

My next few visits were to the Physiotherapy department  where I saw several therapists who were unfailingly kind and professional as my injuries healed and functionality returned.

I would like to thank all those involved throughout my care and for the quality of care I received.  I have sold the table saw!

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 6 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 30/10/2024 at 12:29
Published on Care Opinion at 12:29

picture of Nicole McInally

Thanks you taking the time to give feedback to the Plastic Surgery Team at GRI. I will share your kind comments with the Team Leads.

I am delighted to hear you are not planning to use a table saw again and wish you well in your recovery

Best Wishes

C Blake

Interim Lead Nurse

Burns and Plastic Surgery

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Response from Karen Hughes, Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital), NHS Greater Glasgow and Clyde 6 months ago
Karen Hughes
Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital),
NHS Greater Glasgow and Clyde

Senior charge nurse & emergency nurse practitioner within the ED & Miu of the Queen Elizabeth University Hospital

Submitted on 02/11/2024 at 11:40
Published on Care Opinion at 11:40

picture of Karen Hughes

Dear Merlin1930,

thank you so much for taking the time to submit a care opinion, that sounded an extremely painful injury, I am hoping you are recovering well. I will pass on your lovely comments to our staff within the Emergency department, they will be delighted to receive such positive feedback!

with very kind regards,

Karen

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Response from David Furniss, Interim Chief AHP Regional Services & Professional Lead for Physiotherapy, Regional Services, NHS Greater Glasgow and Clyde 6 months ago
David Furniss
Interim Chief AHP Regional Services & Professional Lead for Physiotherapy, Regional Services,
NHS Greater Glasgow and Clyde

Submitted on 04/11/2024 at 10:03
Published on Care Opinion at 10:03

Dear Merlin 1960

Thank you so much for taking the time to write your hospital experience down.

It is wonderful to hear you had as good an experience possible with such a traumatic injury.

I am delighted too that you found your therapy experience helpful, professional and you have regained function with your guided hard work as a result.

I appreciate your kind message and have passed this onto the Physio staff, to provide quality care is one of the most important aspects of our profession.

Cassandra Harkness

(AHP Team Lead)

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