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"Best practice and practise"

About: Linden Hall Surgery

Been attending Linden Hall Surgery with a cough for some weeks. All practice members I saw recognised that I had two different coughs. And was therefore difficult to identify. Doctor identified and gave clear advice on the nasal drip cough and that cleared up quickly. The second cough was more difficult. And another Doctor identified the medication that was causing the problem. I would like to thank all the staff for their patience and persistence in resolving the issues. And that the doctors listened and understood that I had two issues that needed resolving.

All staff at Linden Hall are warm and welcoming. And the website for booking appointments making requests is easy to use and much better than the old phone system. And the flu vaccination day ran very efficiently from booking appointment to getting vaccinated

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Response from Linden Hall Surgery 6 months ago
Linden Hall Surgery
Submitted on 30/10/2024 at 09:51
Published on nhs.uk at 09:51


Dear Elaine Miller,

It is very kind of you to have taken the time to provide your feedback. It is very pleasing to hear about the positive experience you have had with the triage system and all the staff involved in your recent care and flu vaccination day. We shall feed this back to our team.

With best wishes,

The Partners of Linden Hall Surgery

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