Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Lovely consultant

Posted By jivebp96

"Lovely consultant"

About: Queen Elizabeth University Hospital Glasgow / Renal Outpatients

(as the patient),

Just to say I had really good experience.  Was having problems with a kidney tumour and gall stones and the consultant Kathryn was brilliant.  Gave me time and listened which put my mind at rest.  After a year of pain she gave me treatment options and I came home feeling very good.  Brilliant.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 7 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 06/11/2024 at 08:56
Published on Care Opinion at 08:56

picture of Kevin Torbet

Dear jivebp96

Thank you so much for sharing your experience with us. We're delighted to hear that you received such compassionate and attentive care from our consultant Kathryn. Listening carefully to patients and providing clear treatment options are essential to easing concerns, and we're thrilled to know Kathryn made such a difference in your care journey.

It's wonderful that, after enduring a year of pain, you felt heard and reassured about the next steps in your treatment. We’ll be sure to pass on your kind words to Kathryn and the rest of the team, who will be encouraged to know their dedication is so appreciated.

Wishing you the very best in your continued recovery, and thank you again for your feedback.

Kind regards

Kevin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k