With recent implementation of eConsult practice of Amwell Group changed, it seems that it’s created artificial restriction and obstacle to get basic health care, while the practice partner says that it helps them to giv us care without delay when in fact it made it impossible to get an appointment and some people who accept calls are rude and dismissive, or not picking up the phone for hours, or forgetting to do what they promised. Particular examples is two last phone calls with reception team neglected crucial information and requested I made which resulted in delayed medical care so I had to go to a private GP to get it done in time
"New changes made the practice worse"
About: Amwell Group Practice Amwell Group Practice Islington WC1X 0GB
Posted via nhs.uk
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