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"Great,professional driver."

About: Yorkshire Ambulance Service NHS Trust

My driver today rang to tell me how long he would be. Assisted me to the car. Was a great driver. His conversation cheered me immensely. When i got to the hospital he procured a wheelchair took me to the correct department. 16901814 was my ref number today. Please thank him for me. He made my journey very pleasant.

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Responses

Response from Lesley Butterworth, Head of Nursing and Patient Experience, Yorkshire Ambulance Service NHS Trust 6 months ago
Lesley Butterworth
Head of Nursing and Patient Experience,
Yorkshire Ambulance Service NHS Trust
Submitted on 17/01/2025 at 11:04
Published on Care Opinion at 11:04


picture of Lesley Butterworth

Thank you for posting your comments.

I am pleased to hear of the positive impact our driver had on you.

As you have the log number for the journey, I have passed these details to our Patient Relations team so that the compliment can be logged and your thanks passed to the member of staff.

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