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"My experience of caring for a relative with a mental health condition"

About: Community Mental Health Services / South Community Mental Health Team

(as a relative),

The care and support my relative received from Gowanlea was excellent.

My relative was very unwell and it is down to Gowanlea (Cheryl and Julie) that she was finally admitted to Carseview for the treatment she deparately needed. Before she was admitted the duty worker was always just a call away if I needed them for my relative or if I was worried, and Cheryl was a great support. 

Once my relative was in hospital (she was in Carseview for 6 months) I was offered support from Nicki as part of a scheme that helps the carers of people with mental health conditions. This consisted of weekly visits for 6 weeks. This was so helpful, and Nicki was great. My relative was sectioned and had ECT treatment and Nicki thoroughly explained everything surrounding the section and the procedure itself.

Once my relative was discharged, she was supported by Adrian who was also brilliant. He always ensured I was involved in my relatives ongoing care and I know either of us would have been able to contact him if needed.

I am so thankful for Gowanlea, every member of staff we encountered are an asset to the team and I always felt fully supported and knew my relative was in the best hands. 

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Responses

Response from Helen Bremner, Angus Health and Social Care Partnership 8 months ago
Helen Bremner
Angus Health and Social Care Partnership
Submitted on 28/10/2024 at 13:55
Published on Care Opinion at 13:55


picture of Helen Bremner

Dear woodpigeonph45

I am Helen Bremner, the Clinical Team Manager for the South Angus Community Mental Health Team. Firstly, thank you for taking the time in sharing your experience as a relative and the lovely feedback for Cheryl, Julie, Nicki, Adrian and the wider team.

It is lovely to hear about the timely help and support your relative and you received. It is so important for a relative to be supported and involved as you are often the person who knows the patient the best, providing so much support to them during times when they are unwell and in the recovery journey. Sending you a big thank you for being such a great support and for working alongside the staff, the team couldn't have done this without your support and your relative's commitment.

Again thank you for your kind words, I will share them with all the staff mentioned and the wider team.

Best wishes to you both in continued mental health wellness.

Take care

Helen

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