Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Everybody is very friendly and make you feel at ease.

Posted By Brodie1

"Everybody is very friendly and make you feel at ease."

About: Cancer Services / Radiotherapy

(as the patient),

Everybody from the very start of my treatment here has been really helpful and have answered any questions I had. Everybody is very friendly and make you feel at ease.

The system works well and appointments usually run to time unless one of the machines has broken down.

Car parking is always a problem, but I can use the Maggi Centre car park which is great and takes away all the stress of finding a parking spot.

My only slight criticism would be that the gents’ toilet could do with a bit of a refurb, particularly the floor.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Robert Kelly, Clinical Support Worker, Radiotherapy, NHS Tayside 7 months ago
Robert Kelly
Clinical Support Worker, Radiotherapy,
NHS Tayside

Submitted on 28/10/2024 at 09:33
Published on Care Opinion at 09:33

Dear Brodie1, thank you for taking the time to feed back your experience of our Radiotherapy Department. My name is Bob, one of the Support Workers who would have welcomed you to our department.

It is pleasing to hear that our Therapeutic Radiographers have been informative and that our appointment system seems to work well for you. I will pass on your kind words, thank you.

Car parking is indeed an ongoing issue which our Head of Therapeutic Radiography, Damian Parr continues to take to departmental issues. Likewise he has been chasing to have the refurbishment of the toilet flooring completed. The latest information is that work is to recommence on Tuesday 29th October.

On behalf of everyone here, I hope you benefit from your treatment and wish you well for the future.

Kind regards... Bob

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k