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"wren unit in great western hospital "

About: The Great Western Hospital

Appointment was rearranged suddenly and promptly. Despite waiting for a long time it was promising.

When I arrived I’ve got an impression that each nurse on Wren unit was only interested in their food provision.

Most of them overweight , mindlessly walking from one empty room to another. Casually chatting around reception, loudly sneezing ( without covering their mouth).

My nurse didn’t have a clue about my previous test which were taken just a month ago.

There is no coherent discussion between gp and referral treatment about one’s health/ test results/ X-ray.

I suppose there is only one and only solution: don’t get ill!

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Responses

Response from The Great Western Hospital 6 months ago
The Great Western Hospital
Submitted on 28/10/2024 at 11:49
Published on nhs.uk at 11:49


We are sorry to hear your recent experience did not meet your expectations. We would like to say that we endeavour to make all experiences when visiting outpatient areas, positive and we can only apologise if this was not the case. We take concerns seriously and are keen to investigate and take action as appropriate. If you would like us to look into this further, please contact our Patient Advice and Liaison Service by emailing gwh.pals@nhs.net or calling 01793 604031.

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