"Very disappointed and anxious"

I received some significant abnormal test results via text message, which in itself seemed rather unfeeling. The message suggested I discuss the result with my physio or make a routine appointment if I really needed to speak to a Dr. I hardly ever attend the surgery, so I'm not a nuisance and, in fact, have not been since the new Practice was formed so I am unfamiliar with the systems. I tried to get someone to help me with advice on pain relief and the way forward after the significant results but the best option the kind receptionist could offer was a telephone appointment in 15 days time. That's a long time to be struggling with the pain and worry about the result, but I guess that's what I'm supposed to do. I'm obviously not worth five minutes of someone's time on the phone. If the Dr had called about my results I could have very quickly asked what I needed to ask. I feel 'dumped' by the Practice and I am so concerned that I am reaching a time in my life when I might need some medical support from the NHS and it just isn't there. What a worry that is.